Brad Wardell's views about technology, politics, religion, world affairs, and all sorts of politically incorrect topics.

I read a news announcement about a new freeware program that does some cool stuff. I check it out and it is vastly superior to an existing freeware program. Yet when I read the comments, the new, superior freeware program is being flamed. Why? Because the guy making it also offers a for-pay version that has more features.

I check out the forums of a game I enjoy playing. Normally people are singing the praises of this game. Now, the forum is full of flaming and angst. Why? Because the developer started offering optional premium content for players if they want.

Let me tell those complainers a truth about life: Money is exchanged for goods and services.

Before the current generation of l33t-speaking complainers became the norm on the net, we had a concept called shareware. Someone would make something cool and offer a version of it to try. This version might time out or it might have fewer features or it might just work on the honor system. If users liked it, they bought it. End of story.

Nowadays, we have it better. People make free stuff and release it. No nags. No missing features when compared to other "free" competitors. No time outs. But the developers will also release an even better version. And the complainers get vocal.

What annoys me is that the whiners are attempting to bully people from making stuff that many people like me want.  I don't live with my mom in her basement. I don't begrudge paying a few dollars to someone who made something I want.  I recognize that I already pay $80 a month for my cell phone and $60 a month for cable so bitching about paying $9 to $20 for something I want is pretty ridiculous. 

And I certainly recognize that the mere existence of premium stuff doesn't hurt me. If I want it, I'll pay for it. If I don't, I won't.

Let me give you two examples:

The program ObjectDock is the best dock out there. We make it so I'm biased but it has far more features than any dock out there. It's also free. You want a cool dock on Windows, this is what you get. But there is also ObjectDock Plus. It's $20 but adds a ton of features like tabbed docks. And so what do people say? They'll say that ObjectDock is "payware" or "crippleware".  Why? Because a non-free improved version exists.

Similarly, I love Team Fortress 2. It is a great game. And you know what? If Valve created a new character I could play as for say $10 I'd buy it in an instant. I want more characters in TF2 to play as. But you know the reaction they'd get. They'd probably get flamed because the parasite-class would argue that they should get that for free because buying something once to them means that the developers are perpetual slaves to them after.

I understand that we all want to keep from getting nickled and dimed but one assumes that we can make our own judgments as to whether something is worth it or not and allow others to make the same judgment.


Comments (Page 2)
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on Apr 22, 2008

The current rumor is that, in GTA4, the add-on's are going to be ENTIRE CITIES!!! Talk about getting your moneys worth  

Not really per-topic, but cool non-the-less.

on Apr 22, 2008
Okay, flame me if you want after I say this, but here goes: I totally agree with you 100%, about everything you said. However, since you actually work for Stardock, your way of saying it is totally unprofessional and borderline offensive. A business should never EVER tell any of it's potential customer base (and yes, anybody who doesn't work for the company is "potential customer") to basically "like it or shut the hell up". I own the full pay versions of several stardock products and I'm plenty happy with them (even though I barely use any of the extras in Object Desktop). I've considered purchasing some of the sets, but again, I have my reasons for not doing so, thus far. The only time I've complained is a recent re-release of a 4-5 year old set of 5 cursor sets, as I didn't want to pay 9 bucks for 5 sets when I only actually liked 2 of them. I've had good experiences with Stardock when I've had problems with their software, but to be honest, reading an article like the above, written by an employee of Stardock, really has me thinking twice whether or not I want to continue my OD subscription next year, and reconsidering purchasing ObjectDock (which I've also enjoyed the free version, and made several dock objects myself). Point is, if you're going to whine about the whiners, maybe you shouldn't be doing it on your own company's forums...
on Apr 22, 2008

Okay, flame me if you want after I say this, but here goes: I totally agree with you 100%, about everything you said. However, since you actually work for Stardock, your way of saying it is totally unprofessional and borderline offensive. A business should never EVER tell any of it's potential customer base (and yes, anybody who doesn't work for the company is "potential customer") to basically "like it or shut the hell up". I own the full pay versions of several stardock products and I'm plenty happy with them (even though I barely use any of the extras in Object Desktop). I've considered purchasing some of the sets, but again, I have my reasons for not doing so, thus far. The only time I've complained is a recent re-release of a 4-5 year old set of 5 cursor sets, as I didn't want to pay 9 bucks for 5 sets when I only actually liked 2 of them. I've had good experiences with Stardock when I've had problems with their software, but to be honest, reading an article like the above, written by an employee of Stardock, really has me thinking twice whether or not I want to continue my OD subscription next year, and reconsidering purchasing ObjectDock (which I've also enjoyed the free version, and made several dock objects myself). Point is, if you're going to whine about the whiners, maybe you shouldn't be doing it on your own company's forums...

Oh wah. Please do not ever buy anything from us again. How is that?

If I had a nickel for every time some guy came onto the forum and said that something I said offended them or predicted that my posts would drive the company out of business I'd be insanely rich.

on Apr 22, 2008
written by an employee of Stardock

He's actually the CEO.
on Apr 22, 2008
Ok... thanks for that, Draginol. Very true.

BTW, you forgot something.

PEOPLE, although there are some who spend their own time and money to release everything they do for free, to better the world, 99.99% OF EVERY PRODUCT, PROGRAM, OR ADVANCE WAS MOTIVATED BY MONEY.

Most of these free programs wouldn't exist except, to be blunt, to be suckers to draw you in to buy the full version. Sorry,

but society does not owe you a living, games, and your life's desires. It doesn't work like that.

Let me tell the whiners a truth about life: Money is exchanged for goods and services.

Love it.

Let me tell the whiners a truth about life: Money is exchanged for goods and services.

Had to say it again.


Let me tell the whiners a truth about life: Money is exchanged for goods and services.

Let me tell the whiners a truth about life: Money is exchanged for goods and services.
on Apr 23, 2008
Absolutely. And man, if you were offended by this, how about when Frogboy posted, "If you are a jerk, please do not ever buy any of our products"? Because, you know, it made ME want to sell a kidney just so I could send Stardock the money.
on Apr 23, 2008
By the way, that last post of mine isn't sarcasm.
on Apr 23, 2008
However, since you actually work for Stardock, your way of saying it is totally unprofessional


I think Fungus has a point there, but as opposed to him I enjoy Brad's posts. I hardly ever agree with what he says, but the fact that these forums aren't cleansed by the PR departement and the CEO is dares to say what he think is quite refreshing. Just for I that I like Stardock as a company. And then there are all the other cool and unique things like good games, great support, ...
on Apr 23, 2008
If I had a nickel for every time some guy came onto the forum and said that something I said offended them or predicted that my posts would drive the company out of business I'd be insanely rich.


Sounds like a good business model. Get a service provider for micropayments and charge for posting here. Instant profit
on Apr 23, 2008
*grin* Brad, I gotta confess you sound seriously riled up by this - if it didn't come through in your post, it certainly stands out in the comments on this article.

I entirely agree with you on all the points you made here. As you've stated, it applies for all digital products and services available today, not just Stardock products. Although obviously the issue is personal for you Brad, when it comes to Stardock products which you have conceived, designed, produced and updated through years of interaction with a development team and the community base. For what its worth I like the distribution model Stardock uses. Digital delivery, with free software and themes available and premium content for when you want to receive that special product polish. With this method I demonstrate that I feel a theme or product is valuable/exceptional by paying for it with money.

I think that many internet communities today are populated mostly by children, teens and young adults. Factor in that unless the language used reflects the age of the poster, it is hard to ascertain someones age from a comment or forum post. I think that these are the people who create the negative 'buzz' about products and services. I see a few reasons for this, such as: a disproportionate value on commodities they actually pay for, a desire to 'own' a complete product (everything), a difficulty in obtaining subscription services illegally... and a belief that corporate markets are inherently evil (and the consumer is naturally the wronged victim of such thieving ways) and will suck away your life essence if you let them.

I guess as always, those who are impressed by a product will recommend it to a friend or even write a review.. those for whom the product 'does what they expected' will probably never say anything either way about it, and those who feel wronged somehow or disappointed will express their opinions with eloquent vehemence on every forum they frequent....

Brad, Stardock make fantastic, quality software. I guess their are a lot of people who are unprepared or unable to purchase the software - and to make themselves feel better they try and convince themselves, and everyone else they can, that the software wasn't worth having in the first place.

I say: Their loss. If I'm reading your comments above correctly as well, it sounds like you are happy Stardock doesn't have these types as customers anyway.

on Apr 23, 2008
Oh wah. Please do not ever buy anything from us again. How is that?


I don't agree with you very often about Politics, but when it comes to software development, you're right on.

And you're a 'jerk' when someone says something stupid. And I love that in a CEO.
on Apr 23, 2008

I really think it's interesting when someone complains about paying $15 or $20 for an application they will use every day.  I'd really like to see how people spend their money, I mean I spent almost $20 at Dunkin Donuts the other day.

 

on Apr 23, 2008
I mean I spent almost $20 at Dunkin Donuts the other day.


Good point, but I quote this to bring up something purely non sequitur -

Did you know in Europe, for some indiscernible reason, Dunkin' Donuts is named Dunkin' Coffee?

How exactly does one dunk coffee, anyway?
on Apr 23, 2008
Open source is a license type
That is very correct Brad and being open source is not free. It means that it is a program that can be contributed too. By the people that use and/or willing to help develope it. Some programs have many developers and it has to be this way till sometime where it is agreed that it is ready for final development and people will pay for it as a reg. program. Even at some point some actually close the program development after a given point to get everyone involved to agree to market the program. Open source would only be good at Stardock if there was something that everyone could work on together. This should not be confused with just testing a beta program or any other new programs. But that those who would work on the program are excepted into the source and have their input used for the program. Works good for a free program - but I believe I have seen problems trying to do this with any marketed for sale programs. Your article is very good and to the point Brad - I like this one. But it is always usual for people in general to complain no matter what. In this case - when you make a place for it. It does seem to surface more and more aggressively. It is too bad now days people are as such. But it will never change... Hey ID bring some those high dollar donuts you got there! They are free now that you bought them right? I'll take two or three - please sir!!! SGT  
on Apr 23, 2008
Meaning more programs should be open source as opposed to having to be paid for.
Kona you should be reading this as well as some other info about open source and free software...

WWW Link

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