Brad Wardell's views about technology, politics, religion, world affairs, and all sorts of politically incorrect topics.

I read a news announcement about a new freeware program that does some cool stuff. I check it out and it is vastly superior to an existing freeware program. Yet when I read the comments, the new, superior freeware program is being flamed. Why? Because the guy making it also offers a for-pay version that has more features.

I check out the forums of a game I enjoy playing. Normally people are singing the praises of this game. Now, the forum is full of flaming and angst. Why? Because the developer started offering optional premium content for players if they want.

Let me tell those complainers a truth about life: Money is exchanged for goods and services.

Before the current generation of l33t-speaking complainers became the norm on the net, we had a concept called shareware. Someone would make something cool and offer a version of it to try. This version might time out or it might have fewer features or it might just work on the honor system. If users liked it, they bought it. End of story.

Nowadays, we have it better. People make free stuff and release it. No nags. No missing features when compared to other "free" competitors. No time outs. But the developers will also release an even better version. And the complainers get vocal.

What annoys me is that the whiners are attempting to bully people from making stuff that many people like me want.  I don't live with my mom in her basement. I don't begrudge paying a few dollars to someone who made something I want.  I recognize that I already pay $80 a month for my cell phone and $60 a month for cable so bitching about paying $9 to $20 for something I want is pretty ridiculous. 

And I certainly recognize that the mere existence of premium stuff doesn't hurt me. If I want it, I'll pay for it. If I don't, I won't.

Let me give you two examples:

The program ObjectDock is the best dock out there. We make it so I'm biased but it has far more features than any dock out there. It's also free. You want a cool dock on Windows, this is what you get. But there is also ObjectDock Plus. It's $20 but adds a ton of features like tabbed docks. And so what do people say? They'll say that ObjectDock is "payware" or "crippleware".  Why? Because a non-free improved version exists.

Similarly, I love Team Fortress 2. It is a great game. And you know what? If Valve created a new character I could play as for say $10 I'd buy it in an instant. I want more characters in TF2 to play as. But you know the reaction they'd get. They'd probably get flamed because the parasite-class would argue that they should get that for free because buying something once to them means that the developers are perpetual slaves to them after.

I understand that we all want to keep from getting nickled and dimed but one assumes that we can make our own judgments as to whether something is worth it or not and allow others to make the same judgment.


Comments (Page 6)
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on Apr 25, 2008
Couldnt agree more. Aggravates the hell out of me.
on Apr 25, 2008
I'd love to put up a module that just changes the United Planets in GalCiv II. Or a module that adds new types of planets or new super abilities or new random events or whatever. But I'm not doing that for free. We'd have to be paid for it. I'd probably ask for $9.95 or something per module. But would we get massively flamed? Probably.


Would it be that huge a risk to just do a trial run with a really small project and see how it goes down?

Must admit I'd think twice about buying a module like that, because it sounds like the cost to content ratio is *way* worse than for the expansion packs. Guess it depends how much you hook me with TA!

I think it's the value for money issue as much as anything that bugs people about Oblivion's now infamous mods. But people don't feel ripped off until *after* they buy the thing and find out it has nothing to it. If you were somehow able to make people aware very clearly in advance what they were getting (would timed demos be feasible?), I think that would cut out most of the aggravation.
on Apr 25, 2008
At the same time I would have no problem with buying this https://store.artlebedev.com/computer_add-ons/optimus/ for the asking price of $1564.72 if I had the money. Pretty steep for a keyboard, but I'd be willing to pay even more for this one http://www.artlebedev.com/everything/optimus-tactus/


Now I would really like one of those.
on Apr 25, 2008
I know I have been hooked on Stardock since I first found Gal Civ. In fact, when I feel froggy (no pun intended Brad) for something new to waste a couple of hours, the first place I look is Impulse. And as far as purchaseing modules, I would pre-order, if possible, as soon as I had the extra funds. Depending on whats included I would pay $20 or $25 dollars. And something new for the UP would definatly be something on the high end that I would pay for.
on Apr 25, 2008
on Apr 26, 2008
I hate these people who stand around in shopping malls offering free samples. You go into the shop and the damn things cost money - outrageous 

 
on Apr 26, 2008

Unfortunately one of the problems in our society today is that the most vocal people are often the most negative.  If people can complain they will.  If someone is satisfied though then little is heard from them.  The thing is the complains end up seeming to outnumber the satisfied ones but I know that is rarely true.

 

So as a company you need to remember that there is more than one guage of a products success.  You gotta learn to ignore the complainers (which isn't easy) and only pay attention those who provide valid constructive criticism. 

Having to pay for product or service should be expected, and we should be glad when its free. Too often these days people feel entitled to stuff because so much is given away or there is a false impression it is being given away due to the ease of illegal downloading (just an example).

The companies that strive to provide what the people want are successful, Stardock is proof of that.  Those who disagree can go find some other solution that may be free for everything but where to they go when something goes wrong or they want a new feature? Nowhere because they have no voice, money is your voice.

on Apr 27, 2008

What I envy most about Draginol [nick as used here] is his 'privilege of position', aka 'CEO'.  A position that has the option to 'speak one's mind' and damn the [commercial] repercussions [if any].

As CEO, customers are HIS.  He can use/abuse/misuse to his heart's content, and since 'the buck stops here' with him all is well.

People who are NOT CEO have a duty of care [not to these 'customers', but to the CEO/Employer] to not precipitate any action that might have repercussions.

Over the past 7 years here I've seen much of the same angst-ridden tirades against Stardock's modus opperandi but am rarely afforded the opportunity to just say 'STFU'.  Instead there's the traditional time-honoured process of arguing/defending/supporting "the Stardock side" of the coin...and with absolute certainty be labelled a 'Stardock Fanboi' [implying mindless parrotting of blind support of nefarious validity]....

The label 'unprofessional conduct' comes from the same antiquated tenet as 'the customer is always right'. Both are conditional statements open to wild disparities of interpretation.  More often than not, 'professional conduct' is something that is not unlawful or legislated against.....otherwise anything is acceptable.

And 'the customer is always of the opinion that he is right' is sadly MORE correct...[maybe someone somewhere just abreviated it one time...and it kinda 'stuck']...

on Apr 27, 2008
As CEO, customers are HIS. He can use/abuse/misuse to his heart's content

You know, the first time I saw this I was surprised that a CEO would do this and thought, he must not care about his customers.

Now I know better, and here's an example of why...show me another CEO that works tech support at 9:15 on a Saturday night.



on Apr 27, 2008

I definitely care about customers. They pay my salary after all. But I don't think a customer has the right to tell me what I can and can't say.

I.e. I respect people who buy a product or service based on the merits of that product or service. I have less respect for those who make purchasing decisions based tangential issues (like whether the CEO posts "professionally").

on Apr 27, 2008
I really think it's interesting when someone complains about paying $15 or $20 for an application they will use every day.


...but have no problem paying 5 dollars for a frigin' coffe at Starbucks that only lasts them a half hour...(and you know they buy more than 1 per day). I'm with Brad on this all the way. Nobody's making you buy it so STFU. But everyone has the right to speak their mind, even stupid people.  

on Apr 27, 2008

I'd love to put up a module that just changes the United Planets in GalCiv II. Or a module that adds new types of planets or new super abilities or new random events or whatever.  But I'm not doing that for free.  We'd have to be paid for it. I'd probably ask for $9.95 or something per module.  But would we get massively flamed? Probably.


I've been asking you to do this for years! Ever since GCII this has been the biggest disappointment with GC2.

What I'd want for $9.95: (I'd pay $15-$20 though)

Redone UP- I'd be willing to help with ideas.

Redone events systems- have some political events where party matters.

Have the ability to switch political parties either as a bad or good thing in-game

Is this feasible?

on Apr 27, 2008

I've been asking you to do this for years! Ever since GCII this has been the biggest disappointment with GC2.

What I'd want for $9.95: (I'd pay $15-$20 though)

Redone UP- I'd be willing to help with ideas.

Redone events systems- have some political events where party matters.

Have the ability to switch political parties either as a bad or good thing in-game

Is this feasible?

The Redone UP would be a $9.95 type thing and the redone events/political system would be a second $9.95.

 

on Apr 28, 2008
Well, I said I'd pay $20, so I'd pay $20.

The redone UP would have to be nice though for me to pay $10, but I would if it was quality enough, with serious benefit of doubt given to you guys. The political/event system would be a definite, as that's the one thing that has really stuck in my craw about GC2.

One issue with all this- how would you have compatibility with some things working on some setups and not the others?

on Apr 28, 2008
I've been asking you to do this for years! Ever since GCII this has been the biggest disappointment with GC2.What I'd want for $9.95: (I'd pay $15-$20 though)Redone UP- I'd be willing to help with ideas.Redone events systems- have some political events where party matters.Have the ability to switch political parties either as a bad or good thing in-gameIs this feasible?
The Redone UP would be a $9.95 type thing and the redone events/political system would be a second $9.95.


If it was done well (and I've no reason at all to think it wouldn't be) I'd buy both of those. I maintain that the best way to prove your point that micro-transactions can provide real quality upgrades for customers is to make some good ones yourself.
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