I offend people. Often. Daily. It's not that I'm a jerk. Well, I might be a jerk but I don't think of myself as a jerk. Not a big jerk anyway. The problem is within my fingers. They move fast. Very fast.
You see, I type 120 words per minute. Busy hands. And I have a lot of opinions on a lot of things. Many things I don't worry too much about but I like writing about them anyway. I care. I just don't care care. A couple weeks ago, I wrote about Dashboard vs. Konfabulator. It's not that I care that much on that issue. But I do find it interesting enough to write about. And people who read it couldn't figure out why I was so "pissed off" about this issue. I wasn't. I just find that sort of thing really interesting. I also wrote about the shareware industry awards. I got emails accusing me of having "sour grapes" syndrome because we didn't win. I failed in their cases to communicate my point which wasn't about us winning or losing but rather the nature of these kinds of "awards" (if I was going to be ticked off, I would have been ticked off every year for the past several years where we didn't even get nominated despite having millions of users of our "shareware").
The problem comes in that I don't always (okay, I don't usually) read over what I've typed. I just whip it out and post it. And because written communication requires some precision, the wrong choice of wording can really alter the entire thrust of your conversation. Being too direct or too candid can come across as obnoxious, offensive, whiney, etc.
The second problem is length. If the average decent typer can go at 40 words per minute and I can type 120 words per minute that means that my articles will be 3 times longer given the same amount of time. And if you don't go back and edit what you've written, your article can sound like a long whiney rant. Why? Because most people attribute length of an article to how much they "care" about the subject matter. So if my article is twice or three times the length of what is expected, one might assume that this is a very serious issue that I've spent a lot of time thinking about. In reality, longer articles often are the ones that I've just written as fast as I can based on what springs to mind.
The combination of rushed writing and lengthy articles leads to disaster. It used to be worse when I hadn't written as much. In my OS/2 days, my writing could manage to offend even sympathetic readers. Diplomatic writing takes time (and experience). When I was younger I didn't spend the time nor have the experience. Now, I just lack the time usually.
At the end of the day, I'm just a guy on the net writing about stuff. Stuff that I find interesting. Those who know me would tell you that I'm pretty light hearted. I don't get mad often and have a lot more similarities to Chandler than Darth Vader. But the written word...ah the trickiness of communicating on-line. That I haven't quite got the handle on yet.