It's cool to have a game at CompUSA (that's not me in the picture before you ask). Especially one getting so much exposure.  Way to go Ubi Soft who is kicking major butt.  The game is doing really well. Good reviews. Lots of interesting coverage. And people seem to like it.

The only downer I've seen is that some people with really low end video cards have run into issues with it that we're trying to solve. But I can almost never get people to give me useful information.  It's like they don't want to admit "Yea, I'm running it on a 5 year old laptop."  Just tell us. At least then we can start to see if we can fiddle with things to make it work.  The game isn't very graphics intensive so I'm sure we can make it work on very low end hardware if we can just get information from people so that we can learn what DirectX API their card doesn't support and then figure out whether we need that API (or better yet, just have it handled in software).

I'm not cut out for customer relations though. I get frustrated. And jaded. So often someone will insist that "all their other games" work on their computer and that it's not an old computer and when you finally get them to give out the goods on their computer it turns out it's some half decade old machine running a TNT card or something.  Or more typically some laptop with a ridiculously low end video card. It's like hey, go get an ATI card or Geforce. $40 to $90 and you'll be able to keep your computer current for another few years.

We'll find a way to get it to work on as low of hardware as we can. But it's frustrating (for both them and us).

But thankfully, the game has had very few problems. You make a game that's going to be run on as many machines as this one, particularly people who don't normally game and you never know how well things are going to go.

Windows, as a gaming platform, isn't ideal but it's not that terrible either.  Outside the low end laptop video cards, most people seem to be having a good time with it. 

We have some ideas for the next update. I'd like to add a partisan penalty making some endorsements cost more than others depending on what political party you belong to.  I'd also like to display how the personal traits affect things so that people can see the inner workings of the game a bit more.